Swoogo incident
Some customers receiving server errors in Swoogo admin panel
Minor Vendor's status page →
Resolved after 3 hours 16 minutes, affecting Swoogo API, on February 20, 2025.
We've pushed a fix for the password reset prompts and we'll continue to monitor for any errors.
Affected components
Swoogo API
Update timeline
- investigating Feb 20, 2025, 06:39 PM UTC
We're investigating customer reports of errors in the Swoogo admin panel.
- investigating Feb 20, 2025, 06:48 PM UTC
We are additionally investigating reports of users being prompted to reset their password.
- identified Feb 20, 2025, 07:44 PM UTC
We've identified the source of the issue and we are rolling out a fix.
- monitoring Feb 20, 2025, 08:35 PM UTC
We've pushed a fix for the password reset prompts and we'll continue to monitor for any errors.
- resolved Feb 20, 2025, 09:55 PM UTC
This incident has been resolved.
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