Swoogo incident

Slow response time

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Resolved after 2 hours 26 minutes, affecting Event Registration and Swoogo API, on May 8, 2025.

investigating May 08, 2025, 09:38 AM UTC

Platform has been at nominal levels as we keep investigating the issue.

Started
May 08, 2025, 08:58 AM UTC
Resolved
May 08, 2025, 11:25 AM UTC
Duration
2h 26m
Detected by Pingoru
May 08, 2025, 08:58 AM UTC

Affected components

Event RegistrationSwoogo API

Update timeline

  1. investigating May 08, 2025, 08:58 AM UTC

    We are currently investigating slow response time in the main application.

  2. investigating May 08, 2025, 09:05 AM UTC

    Response times have improved but we are still investigating.

  3. investigating May 08, 2025, 09:38 AM UTC

    Platform has been at nominal levels as we keep investigating the issue.

  4. resolved May 08, 2025, 11:25 AM UTC

    This incident has been resolved.

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