Swoogo incident

Platform API load times

Resolved after 57 minutes, affecting Swoogo API, on August 4, 2025.

monitoring Aug 04, 2025, 01:52 PM UTC

We pushed a fix about 20 minutes ago and have been seeing sustained improvement. We will continue to monitor to ensure this is fully resolved.

Started
Aug 04, 2025, 01:31 PM UTC
Resolved
Aug 04, 2025, 02:29 PM UTC
Duration
57m
Detected by Pingoru
Aug 04, 2025, 01:31 PM UTC

Affected components

Swoogo API

Update timeline

  1. investigating Aug 04, 2025, 01:31 PM UTC

    Customers may be experiencing slower than usual load times on the Swoogo platform and API.

  2. monitoring Aug 04, 2025, 01:52 PM UTC

    We pushed a fix about 20 minutes ago and have been seeing sustained improvement. We will continue to monitor to ensure this is fully resolved.

  3. resolved Aug 04, 2025, 02:29 PM UTC

    This incident has been resolved.

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