Swoogo incident

Swoogo Platform Slowness

Resolved after 2 hours 36 minutes, affecting Event Registration and Swoogo API and 1 more, on December 19, 2025.

monitoring Dec 19, 2025, 04:52 PM UTC

We have resolved the connection timeout issues and are continuing to monitor for any further impact.

Started
Dec 19, 2025, 04:12 PM UTC
Resolved
Dec 19, 2025, 06:48 PM UTC
Duration
2h 36m
Detected by Pingoru
Dec 19, 2025, 04:12 PM UTC

Affected components

Event RegistrationSwoogo APIWebhooks

Update timeline

  1. investigating Dec 19, 2025, 04:12 PM UTC

    We're investigating connection timeouts on the Swoogo Platform.

  2. monitoring Dec 19, 2025, 04:52 PM UTC

    We have resolved the connection timeout issues and are continuing to monitor for any further impact.

  3. resolved Dec 19, 2025, 06:48 PM UTC

    This incident has been resolved.

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