Swoogo incident

Slow connections and timeouts

Resolved after 2 hours 28 minutes, affecting Swoogo API, on February 13, 2026.

monitoring Feb 13, 2026, 07:46 PM UTC

We have implemented a few improvements and seeing overall performance recovery. Our team is monitoring the situation.

Started
Feb 13, 2026, 07:01 PM UTC
Resolved
Feb 13, 2026, 09:30 PM UTC
Duration
2h 28m
Detected by Pingoru
Feb 13, 2026, 07:01 PM UTC

Affected components

Swoogo API

Update timeline

  1. investigating Feb 13, 2026, 07:01 PM UTC

    We are investigating reports of slow connections and timeouts on the Swoogo platform.

  2. monitoring Feb 13, 2026, 07:46 PM UTC

    We have implemented a few improvements and seeing overall performance recovery. Our team is monitoring the situation.

  3. resolved Feb 13, 2026, 09:30 PM UTC

    This incident has been resolved.

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