Swoogo incident

Platform Performance Degradation

Resolved after 2 hours 18 minutes, affecting Event Registration and Webhooks, on February 25, 2026.

monitoring Feb 26, 2026, 12:18 AM UTC

Platform performance is now back to normal and we're continuing to monitor.

Started
Feb 25, 2026, 10:12 PM UTC
Resolved
Feb 26, 2026, 12:30 AM UTC
Duration
2h 18m
Detected by Pingoru
Feb 25, 2026, 10:12 PM UTC

Affected components

Event RegistrationWebhooks

Update timeline

  1. investigating Feb 25, 2026, 10:12 PM UTC

    We are currently investigating reports of slowness affecting the Swoogo platform.

  2. identified Feb 25, 2026, 10:56 PM UTC

    We've identified the source of the issue and working on mitigation.

  3. identified Feb 25, 2026, 11:20 PM UTC

    We're continuing to work on mitigations for customer facing errors on the platform.

  4. monitoring Feb 26, 2026, 12:18 AM UTC

    Platform performance is now back to normal and we're continuing to monitor.

  5. resolved Feb 26, 2026, 10:22 AM UTC

    This incident has been resolved.

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