Swoogo incident

Investigating issue with contact creation

Resolved after 28 minutes, affecting Event Registration, on April 11, 2026.

resolved Apr 11, 2026, 12:54 AM UTC

We've verified all contacts have now been created successfully and this incident is resolved.

Started
Apr 11, 2026, 12:25 AM UTC
Resolved
Apr 11, 2026, 12:54 AM UTC
Duration
28m
Detected by Pingoru
Apr 11, 2026, 12:25 AM UTC

Affected components

Event Registration

Update timeline

  1. investigating Apr 11, 2026, 12:25 AM UTC

    We're looking into an issue with contacts not being automatically created upon registration.

  2. investigating Apr 11, 2026, 12:31 AM UTC

    We've put in a fix and contacts are being created automatically again upon registration.

  3. resolved Apr 11, 2026, 12:54 AM UTC

    We've verified all contacts have now been created successfully and this incident is resolved.

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