Dialpad incident

Some customers may be experiencing issues with Call Journey

Minor Resolved View vendor source →

Dialpad experienced a minor incident on February 27, 2025 affecting Analytics, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 09:21 PM UTC
Resolved
Feb 28, 2025, 11:03 PM UTC
Duration
1d 1h
Detected by Pingoru
Feb 27, 2025, 09:21 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Feb 27, 2025, 09:21 PM UTC

    We are currently investigating the issue. Some details in Conversation History will be temporarily unavailable.

  2. identified Feb 27, 2025, 11:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 28, 2025, 10:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 28, 2025, 11:03 PM UTC

    This incident has been resolved.