Dialpad incident

Possible issue with transcriptions

Minor Resolved View vendor source →

Dialpad experienced a minor incident on March 17, 2025 affecting Dialpad Ai, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 05:04 PM UTC
Resolved
Mar 17, 2025, 05:54 PM UTC
Duration
49m
Detected by Pingoru
Mar 17, 2025, 05:04 PM UTC

Affected components

Dialpad Ai

Update timeline

  1. investigating Mar 17, 2025, 05:04 PM UTC

    We are investigating a potential outage with transcriptions

  2. monitoring Mar 17, 2025, 05:37 PM UTC

    We've identified a problematic deployment that we have rolled back now and are now monitoring.

  3. resolved Mar 17, 2025, 05:54 PM UTC

    The issue is now resolved