Dialpad incident

Transcipts and other AI features are impacted

Minor Resolved View vendor source →

Dialpad experienced a minor incident on March 18, 2025 affecting Dialpad Ai, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 06:53 PM UTC
Resolved
Mar 18, 2025, 07:48 PM UTC
Duration
54m
Detected by Pingoru
Mar 18, 2025, 06:53 PM UTC

Affected components

Dialpad Ai

Update timeline

  1. investigating Mar 18, 2025, 06:53 PM UTC

    We are investigating a potential outage affecting Transcripts and other AI feathres

  2. monitoring Mar 18, 2025, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2025, 07:48 PM UTC

    This incident has been resolved.