Dialpad incident

Bullhorn, HubSpot V2 and Shopify integrations are malfunctioning due to an internal networking issue

Major Resolved View vendor source →

Dialpad experienced a major incident on April 2, 2025 affecting Integrations, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 11:29 AM UTC
Resolved
Apr 02, 2025, 05:39 PM UTC
Duration
6h 9m
Detected by Pingoru
Apr 02, 2025, 11:29 AM UTC

Affected components

Integrations

Update timeline

  1. investigating Apr 02, 2025, 11:29 AM UTC

    We are currently investigating this issue.

  2. identified Apr 02, 2025, 11:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 02, 2025, 12:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 02, 2025, 12:12 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 02, 2025, 05:39 PM UTC

    This incident has been resolved.