Dialpad incident

Issues answering calls on Google Chrome and MS Edge using the external notification

Minor Resolved View vendor source →

Dialpad experienced a minor incident on April 11, 2025 affecting Application, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 09:13 PM UTC
Resolved
Apr 14, 2025, 06:36 PM UTC
Duration
2d 21h
Detected by Pingoru
Apr 11, 2025, 09:13 PM UTC

Affected components

Application

Update timeline

  1. identified Apr 11, 2025, 09:13 PM UTC

    We've identified the issue. Workaround is to use the notification pop up within the dialpad.com browser tab

  2. monitoring Apr 12, 2025, 01:13 AM UTC

    A fix has been pushed to production and we're currently monitoring

  3. resolved Apr 14, 2025, 06:36 PM UTC

    No issues were found and the incident is resolved