Dialpad incident

Some customers may be experiencing issues accessing Workforce Management administration page

Major Resolved View vendor source →

Dialpad experienced a major incident on June 10, 2025 affecting Workforce Management, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 06:36 PM UTC
Resolved
Jun 10, 2025, 10:22 PM UTC
Duration
3h 45m
Detected by Pingoru
Jun 10, 2025, 06:36 PM UTC

Affected components

Workforce Management

Update timeline

  1. investigating Jun 10, 2025, 06:36 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 10, 2025, 07:23 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 10, 2025, 09:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 10, 2025, 10:22 PM UTC

    This incident has been resolved.