Dialpad incident

Some customers may be seeing a delay in some analytics dashboards.

Major Resolved View vendor source →

Dialpad experienced a major incident on June 12, 2025 affecting Analytics, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 03:19 PM UTC
Resolved
Jun 12, 2025, 06:07 PM UTC
Duration
2h 48m
Detected by Pingoru
Jun 12, 2025, 03:19 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jun 12, 2025, 03:19 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 12, 2025, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2025, 06:07 PM UTC

    This incident has been resolved.