Dialpad incident

Some customers may be experiencing issues receiving text messages

Minor Resolved View vendor source →

Dialpad experienced a minor incident on June 26, 2025 affecting Carrier Networks: Messaging, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 08:51 PM UTC
Resolved
Jun 26, 2025, 09:37 PM UTC
Duration
46m
Detected by Pingoru
Jun 26, 2025, 08:51 PM UTC

Affected components

Carrier Networks: Messaging

Update timeline

  1. investigating Jun 26, 2025, 08:51 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 26, 2025, 08:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 26, 2025, 09:21 PM UTC

    We believe the issue occurred earlier in the day with a certain numbers and was resolved by 18:00 UTC. We are continuing to investigate the underlying cause with our carrier partner.

  4. resolved Jun 26, 2025, 09:37 PM UTC

    This incident has been resolved.