Swell experienced a notice incident on March 20, 2026, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 20, 2026, 04:07 PM UTC
The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
- identified Mar 20, 2026, 04:16 PM UTC
We are currently aware of an issue with a third-party service (MongoDB Atlas) used within our infrastructure, which is experiencing degraded performance, affecting connectivity to our database systems. Our team is actively monitoring the situation and assessing any impact. We will provide updates as more information becomes available.
- resolved Mar 20, 2026, 07:29 PM UTC
The issue appears to be resolved, and systems are currently operating as expected. Our team will continue to monitor closely to ensure stability