Swan incident

LIVE - Card Payments

Minor Resolved

Swan experienced a minor incident on April 27, 2026 affecting Cards (Card payments), lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 08:44 PM UTC
Resolved
Apr 27, 2026, 10:34 PM UTC
Duration
1h 50m
Detected by Pingoru
Apr 27, 2026, 08:44 PM UTC

Affected components

Cards (Card payments)

Update timeline

  1. investigating Apr 27, 2026, 08:44 PM UTC

    Starting from **22:44 CEST**, we are experiencing a failure in Card Payments, resulting on some Card Transactions to be refused. We are currently investigating.

  2. monitoring Apr 27, 2026, 09:50 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Apr 27, 2026, 10:34 PM UTC

    This incident has been resolved.