Swan incident

LIVE - API

Minor Resolved

Swan experienced a minor incident on June 24, 2026 affecting Credit Transfers and Direct Debits (SEPA Credit Transfers) and Credit Transfers and Direct Debits (SEPA Instant Credit Transfers) and 1 more component, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 09:46 AM UTC
Resolved
Jun 24, 2026, 02:36 PM UTC
Duration
4h 50m
Detected by Pingoru
Jun 24, 2026, 09:46 AM UTC

Affected components

Credit Transfers and Direct Debits (SEPA Credit Transfers)Credit Transfers and Direct Debits (SEPA Instant Credit Transfers)Credit Transfers and Direct Debits (International Credit Transfers)Accept Payments (Online Card Payments)Accept Payments (SEPA Direct Debits)Credit Transfers and Direct Debits (Received SEPA Direct Debits)User Acquisition (Onboarding)Data Availability (API)User Acquisition (Identification)Credit Transfers and Direct Debits (Verification of Payee)

Update timeline

  1. investigating Jun 24, 2026, 10:01 AM UTC

    From 11:46pm on 24th June 2026, we're experiencing system-wide outage outage on our API. We're investigating and will update by 1pm.

  2. monitoring Jun 24, 2026, 10:10 AM UTC

    As of 11:59am, the situation has been fixed and are currently monitoring the result.

  3. resolved Jun 24, 2026, 02:36 PM UTC

    This incident has been resolved.