Swan incident

LIVE - API

Minor Resolved

Swan experienced a minor incident on June 11, 2026 affecting Data Availability (API), lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 11:10 AM UTC
Resolved
Jun 11, 2026, 03:36 PM UTC
Duration
4h 26m
Detected by Pingoru
Jun 11, 2026, 11:10 AM UTC

Affected components

Data Availability (API)

Update timeline

  1. investigating Jun 11, 2026, 11:10 AM UTC

    As of 12h40, we have identified a delay in some payments appearing in the API after execution. We are investigating the root cause, and will provide the next update by 14h30.

  2. investigating Jun 11, 2026, 12:26 PM UTC

    This incident is also impacting transaction visualization on Partner Dashboards, causing a delay in transaction being successfully processed and the transaction being reflected in the dashboard. Please avoid multiple retries of the same transaction for the time being.

  3. monitoring Jun 11, 2026, 02:55 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jun 11, 2026, 03:36 PM UTC

    This incident has been resolved.