Swan incident

LIVE - SEPA Instant Credit Transfers

Minor Resolved

Swan experienced a minor incident on May 29, 2026 affecting Credit Transfers and Direct Debits (SEPA Instant Credit Transfers), lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 03:54 PM UTC
Resolved
May 29, 2026, 06:05 PM UTC
Duration
2h 11m
Detected by Pingoru
May 29, 2026, 03:54 PM UTC

Affected components

Credit Transfers and Direct Debits (SEPA Instant Credit Transfers)

Update timeline

  1. investigating May 29, 2026, 03:54 PM UTC

    As of **17h54** CET, we are experiencing a **partial** outage of **outgoing** SEPA Instant Credit Transfers for a subset of BICs. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer. We are currently investigating the issue and will provide the next update by **18h30**

  2. identified May 29, 2026, 04:43 PM UTC

    The issue is due to an outage at an upstream provider. We await further details from them, and will provide the next update during business hours.

  3. monitoring May 29, 2026, 06:05 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved May 29, 2026, 06:05 PM UTC

    This incident has been resolved.