Swan experienced a minor incident on May 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 13, 2026, 04:00 AM UTC
Type: Maintenance Duration: 8 hours Affected Components: Virtual & Physical Card Management May 13, 04:00:00 GMT+0 - Identified - From **6h00** to **14h00** CET on **13 May**, we will be performing regularly scheduled maintenance on our SmartPIN services. The "Choose PIN" and "View PIN" components may be briefly unavailable during this window. May 13, 04:00:01 GMT+0 - Identified - Maintenance is now in progress May 13, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully