Swan incident

LIVE - SEPA Instant Credit Transfer in and out are unavailable

Major Resolved

Swan experienced a major incident on May 9, 2026 affecting Credit Transfers and Direct Debits (SEPA Instant Credit Transfers), lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 09:21 PM UTC
Resolved
May 09, 2026, 11:30 PM UTC
Duration
2h 8m
Detected by Pingoru
May 09, 2026, 09:21 PM UTC

Affected components

Credit Transfers and Direct Debits (SEPA Instant Credit Transfers)

Update timeline

  1. investigating May 09, 2026, 09:21 PM UTC

    Starting from 23h03, we experienced a failure in Instant SEPA Credit Transfers, resulting on all SCT Instant to be refused. We are currently investigating the issue and will provide updates accordingly

  2. resolved May 10, 2026, 12:30 PM UTC

    SCT Inst incoming and outgoing are fully operational since 02:30 CET.