Survicate incident

Login failure after accepting company invitation

Resolved after 16 hours 8 minutes, affecting Web application, on July 7, 2026.

investigating Jul 07, 2026, 07:18 PM UTC

We're aware of an issue where newly invited users cannot sign in after accepting their invitation. • Existing users and accounts are not affected. Our team is investigating the cause and will provide an update soon.

Started
Jul 07, 2026, 07:18 PM UTC
Resolved
Jul 08, 2026, 11:26 AM UTC
Duration
16h 8m
Detected by Pingoru
Jul 07, 2026, 07:18 PM UTC

Affected components

Web application

Update timeline

  1. investigating Jul 07, 2026, 07:18 PM UTC

    We're aware of an issue where newly invited users cannot sign in after accepting their invitation. • Existing users and accounts are not affected. Our team is investigating the cause and will provide an update soon.

  2. resolved Jul 08, 2026, 11:26 AM UTC

    New invitations works as desired now.

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