Survicate Outage History

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Survicate had 9 outages in the last 2 years totaling 5h 12m of downtime — averaging 0.4 incidents per month.

There were 9 Survicate outages since November 5, 2025 totaling 5h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.survicate.com

Minor July 8, 2026

Login failure after accepting company invitation

Detected by Pingoru
Jul 08, 2026, 11:26 AM UTC
Resolved
Jul 08, 2026, 11:26 AM UTC
Duration
—
Affected: Web application
Timeline · 2 updates
  1. investigating Jul 07, 2026, 07:18 PM UTC

    Status: Investigating We're aware of an issue where newly invited users cannot sign in after accepting their invitation. • Existing users and accounts are not affected. Our team is investigating the cause and will provide an update soon. Affected components Web application (Degraded performance)

  2. resolved Jul 08, 2026, 11:26 AM UTC

    Status: Resolved New invitations works as desired now. Affected components Web application (Operational)

Read the full incident report →

Minor June 25, 2026

Issues with showing AI follow-ups in Text answer questions

Detected by Pingoru
Jun 25, 2026, 10:23 AM UTC
Resolved
Jun 25, 2026, 10:23 AM UTC
Duration
—
Affected: Email & shareable link surveysWeb & in-product surveysMobile app surveys
Timeline · 3 updates
  1. identified Jun 25, 2026, 08:16 AM UTC

    Status: Identified We are experiencing issues generating AI follow-up questions in surveys that use this feature. Affected survey types: • Website or in-product surveys • Mobile app surveys. We are working on fixing it, and we will post an update soon. Affected components Mobile app surveys (Degraded performance) Web & in-product surveys (Degraded performance)

  2. identified Jun 25, 2026, 08:30 AM UTC

    Status: Identified We've identified that Email & Shareable Link surveys that use AI follow-up questions also experience issues generating the follow-up questions. We're working to fix the issue across all affected survey types. We'll post another update soon Affected components Mobile app surveys (Degraded performance) Email & shareable link surveys (Degraded performance) Web & in-product surveys (Degraded performance)

  3. resolved Jun 25, 2026, 10:23 AM UTC

    Status: Resolved The issues with AI follow-up questions not being generated have been resolved. All survey questions are fully operational. Affected components Email & shareable link surveys (Operational) Web & in-product surveys (Operational) Mobile app surveys (Operational)

Read the full incident report →

Minor April 2, 2026

Degraded performance for Google Sheets integration

Detected by Pingoru
Apr 02, 2026, 01:54 AM UTC
Resolved
Apr 02, 2026, 01:54 AM UTC
Duration
—
Affected: Integrations
Timeline · 2 updates
  1. identified Apr 01, 2026, 10:18 AM UTC

    Status: Identified The Google Sheets integration is currently experiencing degraded performance. Survey data may take longer than usual to sync to Google Sheets. We expect the delay to be resolved within approximately 12 hours. We will post an update once the issue is resolved. Affected components Integrations (Degraded performance)

  2. resolved Apr 02, 2026, 01:54 AM UTC

    Status: Resolved The Google Sheets integration is fully operational now. Affected components Integrations (Operational)

Read the full incident report →

Minor March 19, 2026

Issues with logging in and accessing workspaces

Detected by Pingoru
Mar 19, 2026, 06:08 PM UTC
Resolved
Mar 19, 2026, 06:08 PM UTC
Duration
—
Affected: Web application
Timeline · 2 updates
  1. investigating Mar 19, 2026, 05:42 PM UTC

    Status: Investigating We are currently experiencing an issue affecting access to Survicate. You may encounter the following problems: • Inability to log in to your Survicate workspaces • Errors displayed on the home page after logging in Our team is actively investigating the root cause and working on a fix. All surveys are working and collecting responses as expected. We will provide updates as soon as more information becomes available. Affected components Web application (Partial outage)

  2. resolved Mar 19, 2026, 06:08 PM UTC

    Status: Resolved We have identified the root cause of the incident. The issue was caused by a faulty deployment that introduced a bug in the organization details endpoint, resulting in errors for some organizations. There has been no data loss, and the impact was limited to a subset of users. The fix has been successfully deployed, and the issue is now resolved. Affected components Web application (Operational)

Read the full incident report →

Minor February 27, 2026

BigQuery integration degraded performance

Detected by Pingoru
Feb 27, 2026, 03:08 PM UTC
Resolved
Feb 27, 2026, 03:08 PM UTC
Duration
—
Affected: Integrations
Timeline · 4 updates
  1. monitoring Feb 20, 2026, 10:06 PM UTC

    Status: Monitoring BigQuery integration is currently experiencing degraded performance, which may delay data delivery to this tool. Affected components Integrations (Degraded performance)

  2. monitoring Feb 24, 2026, 10:54 AM UTC

    Status: Monitoring Our engineering team has identified the root cause of the degraded performance affecting the BigQuery integration and is actively working on a fix. Data delivery delays may continue in the meantime. Affected components Integrations (Degraded performance)

  3. monitoring Feb 26, 2026, 03:19 PM UTC

    Status: Monitoring Work on resolving the BigQuery integration issue is ongoing. Our team is making progress and continues to prioritize this fix. We appreciate your patience and will share another update soon. Affected components Integrations (Degraded performance)

  4. resolved Feb 27, 2026, 03:08 PM UTC

    Status: Resolved Data delivery in the BigQuery integration is back to normal. We apologize for the inconvenience this caused and thank you for your patience throughout this period. Affected components Integrations (Operational)

Read the full incident report →

Minor February 23, 2026

GoogleSheets integration degraded performance

Detected by Pingoru
Feb 23, 2026, 08:16 AM UTC
Resolved
Feb 23, 2026, 08:16 AM UTC
Duration
—
Affected: Integrations
Timeline · 2 updates
  1. monitoring Feb 20, 2026, 10:06 PM UTC

    Status: Monitoring GoogleSheets integration is currently experiencing degraded performance, which may delay data delivery to this tool. Affected components Integrations (Degraded performance)

  2. resolved Feb 23, 2026, 08:16 AM UTC

    Status: Resolved The Google Sheets integration is fully operational now. Affected components Integrations (Operational)

Read the full incident report →