Survicate Outage History

There were 4 Survicate outages since February 20, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor April 2, 2026

Degraded performance for Google Sheets integration

Affected: Integrations

Timeline · 2 updates

identified Apr 01, 2026, 10:18 AM UTC

Status: Identified The Google Sheets integration is currently experiencing degraded performance. Survey data may take longer than usual to sync to Google Sheets. We expect the delay to be resolved within approximately 12 hours. We will post an update once the issue is resolved. Affected components Integrations (Degraded performance)
resolved Apr 02, 2026, 01:54 AM UTC

Status: Resolved The Google Sheets integration is fully operational now. Affected components Integrations (Operational)

Minor March 19, 2026

Affected: Web application

Timeline · 2 updates

investigating Mar 19, 2026, 05:42 PM UTC

Status: Investigating We are currently experiencing an issue affecting access to Survicate. You may encounter the following problems: • Inability to log in to your Survicate workspaces • Errors displayed on the home page after logging in Our team is actively investigating the root cause and working on a fix. All surveys are working and collecting responses as expected. We will provide updates as soon as more information becomes available. Affected components Web application (Partial outage)
resolved Mar 19, 2026, 06:08 PM UTC

Status: Resolved We have identified the root cause of the incident. The issue was caused by a faulty deployment that introduced a bug in the organization details endpoint, resulting in errors for some organizations. There has been no data loss, and the impact was limited to a subset of users. The fix has been successfully deployed, and the issue is now resolved. Affected components Web application (Operational)

Minor February 27, 2026

Affected: Integrations

Timeline · 4 updates

monitoring Feb 20, 2026, 10:06 PM UTC

Status: Monitoring BigQuery integration is currently experiencing degraded performance, which may delay data delivery to this tool. Affected components Integrations (Degraded performance)
monitoring Feb 24, 2026, 10:54 AM UTC

Status: Monitoring Our engineering team has identified the root cause of the degraded performance affecting the BigQuery integration and is actively working on a fix. Data delivery delays may continue in the meantime. Affected components Integrations (Degraded performance)
monitoring Feb 26, 2026, 03:19 PM UTC

Status: Monitoring Work on resolving the BigQuery integration issue is ongoing. Our team is making progress and continues to prioritize this fix. We appreciate your patience and will share another update soon. Affected components Integrations (Degraded performance)
resolved Feb 27, 2026, 03:08 PM UTC

Status: Resolved Data delivery in the BigQuery integration is back to normal. We apologize for the inconvenience this caused and thank you for your patience throughout this period. Affected components Integrations (Operational)

Minor February 23, 2026

Affected: Integrations

Timeline · 2 updates

monitoring Feb 20, 2026, 10:06 PM UTC

Status: Monitoring GoogleSheets integration is currently experiencing degraded performance, which may delay data delivery to this tool. Affected components Integrations (Degraded performance)
resolved Feb 23, 2026, 08:16 AM UTC

Status: Resolved The Google Sheets integration is fully operational now. Affected components Integrations (Operational)

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