SurveyMonkey experienced a minor incident on August 11, 2026 affecting SurveyMonkey, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
SurveyMonkey
Update timeline
- investigating Aug 11, 2026, 02:36 PM UTC
We are currently investigating an issue preventing users from upgrading or generating invoices for some regions.
- resolved Aug 11, 2026, 04:58 PM UTC
This incident has been resolved.