SurveyMonkey incident

Some users on Enterprise teams cannot edit surveys

Major Resolved View vendor source →

SurveyMonkey experienced a major incident on May 28, 2025 affecting SurveyMonkey, lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 01:16 AM UTC
Resolved
May 28, 2025, 06:50 AM UTC
Duration
5h 34m
Detected by Pingoru
May 28, 2025, 01:16 AM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating May 28, 2025, 01:16 AM UTC

    We are currently investigating this issue.

  2. identified May 28, 2025, 02:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 28, 2025, 02:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 28, 2025, 06:50 AM UTC

    This incident has been resolved.