SurveyMonkey incident

TURF and Empirical Bayes not working on MaxDiff surveys

Major Resolved View vendor source →

SurveyMonkey experienced a major incident on April 24, 2026 affecting SurveyMonkey, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 08:40 AM UTC
Resolved
Apr 24, 2026, 02:45 PM UTC
Duration
6h 4m
Detected by Pingoru
Apr 24, 2026, 08:40 AM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Apr 24, 2026, 08:40 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 24, 2026, 02:45 PM UTC

    This incident has been resolved.