SurveyMonkey incident

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Notice Resolved View vendor source →

SurveyMonkey experienced a notice incident on January 9, 2026 affecting SurveyMonkey, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 06:30 PM UTC
Resolved
Jan 09, 2026, 10:07 PM UTC
Duration
3h 36m
Detected by Pingoru
Jan 09, 2026, 06:30 PM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Jan 09, 2026, 09:50 PM UTC

    We are currently investigating this issue.

  2. identified Jan 09, 2026, 09:57 PM UTC

    The issue has been identified, and a fix is being implemented. Users viewing surveys with responses received in the last ~24 hours may see some discrepancies.

  3. resolved Jan 09, 2026, 10:07 PM UTC

    This incident has been resolved.