SurveyMonkey incident

Shared data pages not loading in CAN

Minor Resolved View vendor source →

SurveyMonkey experienced a minor incident on January 20, 2026 affecting SurveyMonkey, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 07:56 PM UTC
Resolved
Jan 20, 2026, 08:38 PM UTC
Duration
42m
Detected by Pingoru
Jan 20, 2026, 07:56 PM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Jan 20, 2026, 07:56 PM UTC

    We are currently investigating the issue. Some users may see an error page when attempting to load Canada Data Center (CAN) hosted shared data pages.

  2. resolved Jan 20, 2026, 08:38 PM UTC

    This incident has been resolved.