Suralink experienced a major incident on June 15, 2026 affecting Suralink Web Application and Suralink Web Application and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 15, 2026, 06:30 PM UTC
We have identified an issue that is preventing some users from signing in to Suralink, and our team is working on a resolution. We appreciate your patience and will provide an update as soon as we have more information to share.
- monitoring Jun 15, 2026, 06:44 PM UTC
We have implemented a fix for the login issues that are impacting users in all regions, and are monitoring to ensure full resolution. Thank you for your patience while we worked on this.
- resolved Jun 15, 2026, 07:00 PM UTC
The issue that was preventing some users from logging into Suralink has been resolved. We apologize for the inconvenience and appreciate your patience.