Suralink experienced a major incident on February 7, 2024 affecting Suralink Web Application, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Suralink Web Application
Update timeline
- identified Feb 07, 2024, 07:24 PM UTC
We are experiencing login issues and slow response times within the Suralink web application that is affecting the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
- monitoring Feb 07, 2024, 08:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 07, 2024, 08:20 PM UTC
This incident has been resolved.