Suralink incident
Request Comments not saving or loading - US Region
Affected components
Request List (Engagements)
Update timeline
- investigating Feb 24, 2026, 05:14 PM UTC
We are investigating an issue with the Suralink web application affecting users in the US region, where request comments may not be loading or saving. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
- monitoring Feb 24, 2026, 05:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 05:41 PM UTC
The issue that was preventing request comments from loading or saving has been resolved.
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