Suralink experienced a major incident on February 20, 2026 affecting SSO and SSO and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
SSOSSOSSO
Update timeline
- investigating Feb 20, 2026, 02:46 PM UTC
We are currently investigating an issue that is preventing some users from signing in through SSO. Our engineering teams are actively investigating, and we will provide an update when we have more information.
- monitoring Feb 20, 2026, 03:27 PM UTC
A fix for the issue that was preventing some users from signing in through SSO has been implemented, and we are monitoring to ensure full recovery.
- resolved Feb 20, 2026, 03:58 PM UTC
This issue that was preventing some users from signing in through SSO has been resolved.