Suralink experienced a major incident on March 4, 2025 affecting Suralink Web Application, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Suralink Web Application
Update timeline
- investigating Mar 04, 2025, 08:13 PM UTC
We are experiencing slow response times within the Suralink web application that is affecting the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
- monitoring Mar 04, 2025, 10:22 PM UTC
Response times in the application have improved, and we are continuing to monitor to ensure full resolution.
- resolved Mar 04, 2025, 10:46 PM UTC
This incident has been resolved.