Suralink experienced a major incident on March 4, 2025 affecting Suralink Web Application, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Suralink Web Application
Update timeline
- investigating Mar 04, 2025, 10:07 PM UTC
We are currently investigating an issue that is preventing users from logging in through SSO. Our engineers are actively working to resolve this issue as quickly as possible, and we will provide an update as soon as we have more information.
- monitoring Mar 04, 2025, 10:18 PM UTC
Logging in through SSO is working as expected, and we are continuing to monitor to ensure full resolution.
- resolved Mar 04, 2025, 11:49 PM UTC
This incident has been resolved.