Suralink incident

Suralink Web Application - US Region

Critical Resolved View vendor source →

Suralink experienced a critical incident on June 24, 2024 affecting Suralink Web Application, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2024, 05:29 PM UTC
Resolved
Jun 24, 2024, 06:16 PM UTC
Duration
46m
Detected by Pingoru
Jun 24, 2024, 05:29 PM UTC

Affected components

Suralink Web Application

Update timeline

  1. investigating Jun 24, 2024, 05:29 PM UTC

    We are investigating an issue with the Suralink web application affecting users in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

  2. monitoring Jun 24, 2024, 05:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2024, 06:16 PM UTC

    This incident has been resolved.