Suralink experienced a critical incident on August 27, 2024 affecting Suralink Web Application, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Suralink Web Application
Update timeline
- investigating Aug 27, 2024, 06:32 PM UTC
We are investigating an issue that is preventing users from logging into the application in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
- monitoring Aug 27, 2024, 07:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2024, 07:17 PM UTC
This incident has been resolved.