SuperTokens incident

One of our shared development instances started crashing

Minor

Resolved after 3 hours 29 minutes, affecting Managed services (Ireland region) (Development environment), on August 17, 2026.

identified Aug 17, 2026, 03:11 AM UTC

Identified and implemented a fix, which is now rolling out.

Started
Aug 17, 2026, 02:10 AM UTC
Resolved
Aug 17, 2026, 05:39 AM UTC
Duration
3h 29m
Detected by Pingoru
Aug 17, 2026, 02:10 AM UTC

Affected components

Managed services (Ireland region) (Development environment)

Update timeline

  1. investigating Aug 17, 2026, 02:10 AM UTC

    We are currently investigating this incident.

  2. identified Aug 17, 2026, 03:11 AM UTC

    Identified and implemented a fix, which is now rolling out.

  3. resolved Aug 17, 2026, 05:39 AM UTC

    This incident has been resolved.

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