SuperTokens incident

A user export script and a concurrent vacuum call caused DB overload on a single cluster

Resolved after 1 hour 35 minutes, on August 12, 2026.

investigating Aug 12, 2026, 01:30 PM UTC

We are currently investigating this incident..

Started
Aug 12, 2026, 01:30 PM UTC
Resolved
Aug 12, 2026, 03:05 PM UTC
Duration
1h 35m
Detected by Pingoru
Aug 12, 2026, 01:30 PM UTC

Update timeline

  1. investigating Aug 12, 2026, 01:30 PM UTC

    We are currently investigating this incident..

  2. resolved Aug 12, 2026, 03:05 PM UTC

    This incident has been resolved..

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