Is SuperOffice down?
Last checked 7m agoNo incidents right now.
SuperOffice is operational right now. Last checked 7m ago; the most recent incident resolved 17h ago.
Real-time SuperOffice status, recent outages, and incident history — pulled directly from SuperOffice's official status page at https://status.superoffice.com every 5 minutes. Pingoru tracks 10 SuperOffice services and has captured 10 incidents in the last 90 days (97.55% uptime). Get email, Slack, Discord, or webhook alerts the moment SuperOffice reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- WebTools
Timeline · 8 updates
- investigating · Jun 04, 2026, 09:08 AM UTC
We are currently investigating an issue affecting authentication for Tryapp and Maillink (WebTools). Users may be unable to sign in or may experience interrupted sessions while using these services. Our team is actively working to identify the cause and restore normal service. We will provide an update as soon as we have more information. We apologies for any inconvenience this may cause.
- identified · Jun 04, 2026, 01:43 PM UTC
We have identified an issue affecting authentication for Tryapp and Maillink (WebTools). Affected users may be unable to sign in or may experience interrupted sessions while using these services. What you can do: - Upgrade to WebTools 13, which resolves the issue. This is the recommended option for customers who are able to upgrade Our team is working on the hotfix. We will post a further update as soon as we have more information. We apologise for any inconvenience this may cause.
- identified · Jun 04, 2026, 05:48 PM UTC
We are still working on the hotfix for the authentication issue affecting Tryapp and Maillink (WebTools). We will provide a new status update tomorrow. In the meantime, for customers who are able to upgrade, we continue to recommend upgrading to WebTools 13, which resolves the issue. (How To Update Webtools) Thank you for your patience. We apologise for any inconvenience this may cause.
- identified · Jun 05, 2026, 09:36 AM UTC
We are still working on the fix for the authentication issue affecting Tryapp and Maillink (WebTools). Our team continues to investigate and is working toward a resolution. For customers who are able to upgrade, we continue to recommend upgrading to WebTools 13, which resolves the issue. (How To Update Webtools) We will share another update as soon as we have more information. Thank you for your patience.
- identified · Jun 05, 2026, 01:57 PM UTC
We have good news on the authentication issue affecting Tryapp and Maillink (WebTools). Windows: We will roll out a fix tonight that resolves the issue for WebTools on Windows. MacLink: We need a little more time to resolve the issue for MacLink and are continuing to work on it. We will share another update as soon as we have more information. Thank you for your patience.
- monitoring · Jun 05, 2026, 09:34 PM UTC
The fix for WebTools on Windows has been rolled out, and authentication for Tryapp and Maillink on Windows should now be working as expected. We are monitoring to confirm everything is stable. MacLink is still affected. A new version of MacLink will be released over the weekend, which resolves the issue. We will keep this incident open until the release is out and confirmed. If you are on Windows and still experience issues, please contact support. We will share another update once the new MacLink version is available. Thank you for your patience.
- monitoring · Jun 06, 2026, 05:45 PM UTC
The authentication issue affecting Tryapp and Maillink (WebTools) has been fixed, and services are now operational on both Windows and MacLink. A new version of MacLink is now available in production and resolves the issue. All MacLink users need to upgrade to this version. MacLink will prompt you to update automatically and provide a download for you to install. If you continue to experience any issues after upgrading, please contact support. Thank you for your patience.
- resolved · Jun 08, 2026, 01:42 PM UTC
Following the monitoring period, the authentication issue affecting Tryapp and Maillink (WebTools) is now fully resolved on both Windows and MacLink. All services are operating normally. Reminder: all MacLink users should be on the latest version released in production. If you have not yet upgraded, MacLink will prompt you to update and provide a download to install. A incident report will follow later this month. If you experience any further issues, please contact support. Thank you for your patience.
Latest: Following the monitoring period, the authentication issue affecting Tryapp and Maillink (WebTools) is now fully resolved on both Windows and MacLink. All services are operating nor…
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Timeline · 1 update
- resolved · Apr 14, 2026, 02:28 PM UTC
Network disruption that was causing intermittent availability issues with the SuperOffice CRM Cloud for some customers
Latest: Network disruption that was causing intermittent availability issues with the SuperOffice CRM Cloud for some customers
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- Sales & Marketing ClientService ClientWebToolsAPI and Apps
Timeline · 5 updates
- investigating · Mar 22, 2026, 01:19 PM UTC
We are currently investigating Network disruption that is causing intermittent availability issues with the SuperOffice CRM Cloud
- investigating · Mar 22, 2026, 02:00 PM UTC
We are currently experiencing an issue caused by a problem in our datacenter environment. Our infrastructure partner is already engaged and working on the resolution. We will provide updates as soon as more information is available.
- identified · Mar 22, 2026, 03:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Mar 22, 2026, 03:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Mar 22, 2026, 03:49 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Sales & Marketing ClientService ClientWebToolsAPI and Apps
Timeline · 3 updates
- investigating · Mar 21, 2026, 12:11 PM UTC
We are currently investigating Network disruption that is causing intermittent availability issues with the SuperOffice CRM Cloud
- monitoring · Mar 21, 2026, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Mar 21, 2026, 01:25 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Started Jun 04, 2026, 01:43 PM UTC · Resolved Jun 08, 2026, 01:42 PM UTC · 3d 23h
- Network disruption ResolvedStarted Apr 14, 2026, 02:28 PM UTC · Resolved Apr 13, 2026, 11:30 PM UTC · —
- Network disruption ResolvedStarted Mar 22, 2026, 01:19 PM UTC · Resolved Mar 22, 2026, 03:49 PM UTC · 2h 29m
- Network disruption ResolvedStarted Mar 21, 2026, 12:11 PM UTC · Resolved Mar 21, 2026, 01:25 PM UTC · 1h 14m