Superlógica incident

[ATENDE] INSTABILIDADES EM OPERADORES DE INTERNET

Minor Resolved View vendor source →

Superlógica experienced a minor incident on February 12, 2026 affecting Atende, lasting 5h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 01:21 PM UTC
Resolved
Feb 12, 2026, 07:01 PM UTC
Duration
5h 39m
Detected by Pingoru
Feb 12, 2026, 01:21 PM UTC

Affected components

Atende

Update timeline

  1. identified Feb 12, 2026, 01:21 PM UTC

    Identificamos uma instabilidade no acesso ao ambiente atende.superlogica.com. O navegador não consegue estabelecer uma conexão com o servidor (o tempo de resposta expirou) Identificamos que o erro está sendo causado por instabilidades em operadoras como Vivo, Time e Claro. Estamos monitorando o andamento

  2. monitoring Feb 12, 2026, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 12, 2026, 07:01 PM UTC

    This incident has been resolved.