Resolved after 5 hours 39 minutes, affecting Atende, on February 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Atende
Update timeline
- identified Feb 12, 2026, 01:21 PM UTC
Identificamos uma instabilidade no acesso ao ambiente atende.superlogica.com. O navegador não consegue estabelecer uma conexão com o servidor (o tempo de resposta expirou) Identificamos que o erro está sendo causado por instabilidades em operadoras como Vivo, Time e Claro. Estamos monitorando o andamento
- monitoring Feb 12, 2026, 06:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 12, 2026, 07:01 PM UTC
This incident has been resolved.
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