Supercut incident

Video rendering queue delayed.

Minor Resolved

Supercut experienced a minor incident on July 23, 2026 affecting Publishing Recordings, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 03:37 PM UTC
Resolved
Jul 23, 2026, 04:29 PM UTC
Duration
51m
Detected by Pingoru
Jul 23, 2026, 03:37 PM UTC

Affected components

Publishing Recordings

Update timeline

  1. investigating Jul 23, 2026, 03:37 PM UTC

    Video rendering is currently delayed in our pipeline resulting in delayed rendering.

  2. monitoring Jul 23, 2026, 04:28 PM UTC

    The queue is back to normal. We are continuing to monitor and discussing the root cause. We sincerely apologize for the trouble caused, we know it's frustrating.

  3. resolved Jul 23, 2026, 04:29 PM UTC

    This incident has been resolved.