Supabase incident

Increased rates of Pooler connection timeouts in us-east-1

Resolved after 1 hour 12 minutes, affecting Connection Pooler, on August 24, 2026.

resolved Aug 24, 2026, 04:38 PM UTC

This incident has been resolved.

Started
Aug 24, 2026, 03:26 PM UTC
Resolved
Aug 24, 2026, 04:38 PM UTC
Duration
1h 12m
Detected by Pingoru
Aug 24, 2026, 03:26 PM UTC

Affected components

Connection Pooler

Update timeline

  1. investigating Aug 24, 2026, 03:26 PM UTC

    We are aware of reports of increased rates of connection timeouts for users connecting to Projects in us-east-1 via Supavisor.

  2. investigating Aug 24, 2026, 03:26 PM UTC

    We are aware of reports of increased rates of connection timeouts for users connecting to Projects in us-east-1 via Supavisor.

  3. monitoring Aug 24, 2026, 03:38 PM UTC

    We have identified a degraded Supavisor node and we have rolled out a fix. We are monitoring to ensure continued stability. Confirmed Impact: On Aug 24, 2026 between 14:30 and 15:20 UTC we observed increased rates of connection timeouts connecting to Supavisor in us-east-1 due to a degraded node.

  4. monitoring Aug 24, 2026, 03:38 PM UTC

    We have identified a degraded Supavisor node and we have rolled out a fix. We are monitoring to ensure continued stability.

  5. monitoring Aug 24, 2026, 03:38 PM UTC

    We have identified a degraded Supavisor node and we have rolled out a fix. We are monitoring to ensure continued stability. Confirmed Impact: On Aug 24, 2026 between 14:30 and 15:20 UTC we observed increased rates of connection timeouts connecting to Supavisor in us-east-1 due to a degraded node.

  6. resolved Aug 24, 2026, 04:38 PM UTC

    This incident has been resolved.

  7. resolved Aug 24, 2026, 04:38 PM UTC

    This incident has been resolved.

  8. resolved Aug 24, 2026, 04:38 PM UTC

    This incident has been resolved.

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