Network access issues affecting a limited number of users in Myanmar

Update timeline

1. investigating Aug 19, 2026, 03:52 PM UTC

   We are investigating reports that a limited number of users in Myanmar are unable to access Supabase. We will provide additional updates as information becomes available.

2. investigating Aug 19, 2026, 03:52 PM UTC

   We are investigating reports that a limited number of users in Myanmar are unable to access Supabase. We will provide additional updates as information becomes available.

3. investigating Aug 19, 2026, 05:08 PM UTC

   The connectivity issues appear to be limited to a subset of ISPs in Myanmar. Impacted users could try alternative ISPs to restore connectivity while we work to address this issue.

4. investigating Aug 19, 2026, 05:08 PM UTC

   The connectivity issues appear to be limited to a subset of ISPs in Myanmar. Impacted users could try alternative ISPs to restore connectivity while we work to address this issue.

5. identified Aug 20, 2026, 12:18 PM UTC

   We have reached out to the ISPs that have been involved in the connectivity challenges for users in Myanmar. We are continuing to work to address the issue.

6. identified Aug 20, 2026, 12:18 PM UTC

   We have reached out to the ISPs that have been involved in the connectivity challenges for users in Myanmar. We are continuing to work to address the issue.

7. identified Aug 25, 2026, 11:31 PM UTC

   We continue to reach out and make contact with the ISPs that have been involved in the connectivity challenges for some users in Myanmar. We are continuing to work to address the issue.

8. identified Aug 25, 2026, 11:31 PM UTC

   We continue to reach out and make contact with the ISPs that have been involved in the connectivity challenges for some users in Myanmar. We are continuing to work to address the issue.

9. monitoring Sep 02, 2026, 07:05 PM UTC

   Supabase has taken the steps it can to address the blockage. We recommend customers contact their ISP for assistance: https://supabase.com/blog/navigating-regional-network-blocks

10. monitoring Sep 02, 2026, 07:05 PM UTC

    Supabase has taken the steps it can to address the blockage. We recommend customers contact their ISP for assistance: https://supabase.com/blog/navigating-regional-network-blocks

11. monitoring Sep 09, 2026, 06:29 PM UTC

    We continue to try to resolve this issue. We have made official requests for resolution to the appropriate parties in Myanmar.

12. monitoring Sep 09, 2026, 06:29 PM UTC

    We continue to try to resolve this issue. We have made official requests for resolution to the appropriate parties in Myanmar.

13. resolved Sep 15, 2026, 12:48 PM UTC

    We have made a repeat reminder for resolution to the appropriate parties in Myanmar. As no further response has been received, this incident will be resolved. We recommend customers still experiencing issues to contact their ISP for assistance or review our workarounds proposed here: https://supabase.com/blog/navigating-regional-network-blocks

14. resolved Sep 15, 2026, 12:48 PM UTC

    We have made a repeat reminder for resolution to the appropriate parties in Myanmar. As no further response has been received, this incident will be resolved. We recommend customers still experiencing issues to contact their ISP for assistance or review our workarounds proposed here: https://supabase.com/blog/navigating-regional-network-blocks

15. resolved Sep 15, 2026, 12:48 PM UTC

    We have made a repeat reminder for resolution to the appropriate parties in Myanmar. As no further response has been received, this incident will be resolved. We recommend customers still experiencing issues to contact their ISP for assistance or review our workarounds proposed here: https://supabase.com/blog/navigating-regional-network-blocks