Supabase incident

Intermittent connection errors via the connection pooler in us-east-1

Resolved on October 10, 2026.

resolved Oct 21, 2026, 04:27 PM UTC

Between 22:10 and 22:51 UTC on October 9, 2026, about 1% of new database connections made through the Shared Pooler (Supavisor) in us-east-1 failed with "Failed to connect to database" timeout errors. The cause of the failures was an incident at our cloud provider which affected network traffic between availability zones. Supabase Project databases were not affected, and connections that had already been open prior to the incident remained open. The issue was resolved at 22:51 UTC. Clients that retried on connection errors would have reconnected successfully.

Started
Oct 10, 2026, 02:10 AM UTC
Resolved
Oct 10, 2026, 02:10 AM UTC
Duration
–
Detected by Pingoru
Oct 10, 2026, 02:10 AM UTC

Update timeline

  1. resolved Oct 10, 2026, 02:10 AM UTC

    Between 22:10 and 22:51 UTC on October 9, 2026, about 1% of new database connections made through the Shared Pooler (Supavisor) in us-east-1 failed with "Failed to connect to database" timeout errors. The cause of the failures was an incident at our cloud provider which affected network traffic between availability zones. Supabase Project databases were not affected, and connections that had already been open prior to the incident remained open. The issue was resolved at 22:51 UTC. Clients that retried on connection errors would have reconnected successfully.

  2. resolved Oct 10, 2026, 02:10 AM UTC

    Between 22:10 and 22:51 UTC on October 9, 2026, about 1% of new database connections made through the Shared Pooler (Supavisor) in us-east-1 failed with "Failed to connect to database" timeout errors. The cause of the failures was an incident at our cloud provider which affected network traffic between availability zones. Supabase Project databases were not affected, and connections that had already been open prior to the incident remained open. The issue was resolved at 22:51 UTC. Clients that retried on connection errors would have reconnected successfully.

  3. resolved Oct 21, 2026, 04:27 PM UTC

    Between 22:10 and 22:51 UTC on October 9, 2026, about 1% of new database connections made through the Shared Pooler (Supavisor) in us-east-1 failed with "Failed to connect to database" timeout errors. The cause of the failures was an incident at our cloud provider which affected network traffic between availability zones. Supabase Project databases were not affected, and connections that had already been open prior to the incident remained open. The issue was resolved at 22:51 UTC. Clients that retried on connection errors would have reconnected successfully.

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