Resolved after 59 minutes, affecting Dashboard, on October 19, 2026.
Ticket creation has remained normal. We re resolving this incident.
Affected components
Update timeline
- identified Oct 19, 2026, 05:13 PM UTC
We have identified an issue with support ticket creation for some customers, we have a fix in development.
- identified Oct 19, 2026, 05:13 PM UTC
We have identified an issue with support ticket creation for some customers, we have a fix in development.
- monitoring Oct 19, 2026, 05:36 PM UTC
The fix has been deployed and ticket creation has returned to normal. We will continue to monitor.
- monitoring Oct 19, 2026, 05:36 PM UTC
The fix has been deployed and ticket creation has returned to normal. We will continue to monitor.
- resolved Oct 19, 2026, 06:13 PM UTC
Ticket creation has remained normal. We re resolving this incident.
- resolved Oct 19, 2026, 06:13 PM UTC
Ticket creation has remained normal. We re resolving this incident.
- resolved Oct 19, 2026, 06:13 PM UTC
Ticket creation has remained normal. We re resolving this incident.
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