Sunshine 811 experienced a notice incident on July 9, 2025, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 09, 2025, 04:16 PM UTC
We’re investigating issues with intermittent errors and subscription access.
- investigating Jul 09, 2025, 04:30 PM UTC
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING]. Statuspage incident message [We’re investigating issues with intermittent errors and subscription access.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Intermittent 500 errors"
- investigating Jul 09, 2025, 05:22 PM UTC
[Comment from Opsgenie]System noted: "Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [We are continuing to monitor for any further issues.]. " on alert: "Intermittent 500 errors"
- investigating Jul 09, 2025, 05:22 PM UTC
[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED]. Statuspage incident message [We are continuing to monitor for any further issues.] has changed as [This incident has been resolved.]. Statuspage incident component [Domains] status [partial_outage] has changed as [operational]. Statuspage incident component [Accounts & Billing] status [partial_outage] has changed as [operational]. " on alert: "Intermittent 500 errors"
- resolved Jul 09, 2025, 07:49 PM UTC
This incident has been resolved.