Sunshine 811 incident
Customers will see delays with domain transfers.
Sunshine 811 experienced a notice incident on April 9, 2026, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 09, 2026, 10:02 AM UTC
We are investigating an issue with the domain transfer page. Customers might not be able to initiate a domain transfer.
- investigating Apr 09, 2026, 10:04 AM UTC
[Comment from Opsgenie]System noted: "Statuspage incident impact [NONE] has changed as [MINOR]. " on alert: "Customers will see delays with domain transfers."
- investigating Apr 09, 2026, 10:04 AM UTC
[Comment from Opsgenie]System noted: "Statuspage incident message [We are investigating an issue with the domain transfer page. Customers might not be able to initiate a domain transfer.] has changed as [We are continuing to investigate this issue.]. Statuspage incident component [Domains] status [operational] has changed as [degraded_performance]. " on alert: "Customers will see delays with domain transfers."
- investigating Apr 09, 2026, 10:29 AM UTC
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED]. Statuspage incident message [We are continuing to investigate this issue.] has changed as [The issue has been identified and a fix is being implemented.]. " on alert: "Customers will see delays with domain transfers."
- investigating Apr 09, 2026, 11:13 AM UTC
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING]. Statuspage incident message [The issue has been identified and a fix is being implemented.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Customers will see delays with domain transfers."
- investigating Apr 09, 2026, 11:22 AM UTC
[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED]. Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [This incident has been resolved.]. Statuspage incident component [Domains] status [degraded_performance] has changed as [operational]. " on alert: "Customers will see delays with domain transfers."
- resolved Apr 09, 2026, 01:25 PM UTC
This incident has been resolved.