SumUp experienced a minor incident on March 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 03, 2026, 09:34 PM UTC
Status: Investigating An issue has been identified, we’re looking into it There’s currently an issue with some SumUp Business Account in Europe. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Business Account (EU) (Partial outage)
- identified Mar 04, 2026, 06:55 AM UTC
Status: Identified An issue has been identified, we’re looking into it Some users in Europe might be experiencing an issue with SumUp Business Account functionality. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Business Account (EU) (Partial outage)
- resolved Mar 04, 2026, 07:40 AM UTC
Status: Resolved Business Account onboarding issues in Europe have now been resolved. Affected components Business Account (EU) (Operational)