SumUp incident

Customer support chat channel issues

Minor Resolved

SumUp experienced a minor incident on April 11, 2026, lasting 2d 13h. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 12:10 AM UTC
Resolved
Apr 13, 2026, 01:54 PM UTC
Duration
2d 13h
Detected by Pingoru
Apr 11, 2026, 12:10 AM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.